Some PCs with AMD video card models and Raptr, WinTV, or other software that makes use of the hardware video overlay, may experience FieldAgent™ crashes after a few minutes of usage. This problem is related to an OpenGL driver issue on the video card. It is not caused by FieldAgent™. However, because FieldAgent™ Desktop uses the OpenGL hardware, a fault in the OpenGL layer will cause FieldAgent™ to crash.
Users should first attempt to update their Windows video card driver using the manufacturer's procedure or Windows Update. If this does not resolve the problem, uninstall the video overlay application prior to using FieldAgent™.