NOTE: Customers who receive FieldAgent™ through our dealer network should contact the dealer directly to change subscription terms. The below actions are applicable only to Sentera-direct customers.
To modify your subscription, you'll first need to log in to the billing portal. You can do this by completing the below steps.
1. Visit https://fieldagent.sentera.com and log in.
2. Click "Admin" in the upper right.
3. Click the "Billing/Licenses" tab in the lefthand navigation menu.
4. Click the link on the right to visit your "Billing Portal".
Once there, complete the following steps.
Cancel the Account
1. Click "Cancel" on the "Plan Details" line, next to your FieldAgent™.
2. Click "Cancel Now" or "Cancel at End of Period" depending on your wishes.
Please also take a moment to fill in the questionnaire as to why you're cancelling. Your feedback is important to make the service even better!